June 26, 2015

A Good Day for Equality

We are proud to join in the celebration on this day of amazing progress and advancement of civil rights in the United States. We stand with our LGBT staff, friends and families in embracing the start of a new future with full and equal rights to make their own decisions on who they love.

It's a good day for all Americans when inclusion and fairness triumph.


May 29, 2015

A CCBill Success Story: Flirt4Free

Since it has been using Merchant Connect, Flirt4Free has experienced its best year overall and its best year for one-click cross-sales.

As a successful cam network, Flirt4Free has a very active affiliate program that has been a key cog in the webcam platform’s business strategy. However, in order to continue adding affiliate partners that could potentially translate into future sales the company sought a new, effective solution to these challenges.

Merchant Connect is a platform that lets you find other merchants with which to partner and find opportunities for cross-selling and up-selling. Something Flirt4Free has done to some degree of success. 

In fact, the outcome of Flirt4Free’s participation in Merchant Connect includes a general lift in conversion ratios for all of its traffic coming in through CCBill as well as increased affiliate participation to its program.

To read more about the Flirt4Free Success Story, view the case study.

May 21, 2015

Things to know before heading to Miami

Spring is here, and CCBill is breaking out the sunscreen and heading back to Miami for the upcoming XBIZ Summit, being held at the SLS Hotel June 1-4, 2015. This will be a great time for us to connect and hear more about your business needs in person. 

Our latest features and tools are exciting ones which we are confident can support growth and conserve resources, by helping you manage your business more efficiently. 

Helping you to better manage partnerships, Merchant Connect can link a merchant’s traffic to other merchants automatically while helping you efficiently use your resources. Designed to simplify and secure the purchase process while increasing revenue, this program can help you connect with other businesses, in order to drive quality traffic and thus sales. It empowers a linking between different CCBill merchants to offer their content, services and/or goods to the base of CCBill merchants through its simple-to-use online interface. 

We are also proud to showcase our FlexForms system, which lets you more effectively set up and manage numerous payment flows and forms while catering to consumers’ needs and preferences. The system includes responsive, auto-sensing forms delivering language, currencies and payment options depending on a series of buyer identifiers. They are designed to serve any device and browser to help you reach consumers in different markets, while offering a buying experience they prefer. 

If you plan to be in Miami, we would love the opportunity to meet with you to discuss the changing industry and how we can help you reach more buyers. Drop us a line at ccbill@ccbill.com or call 855-4-CCBILL to setup a time to discuss. 

See you soon!
Your friends at CCBill

April 24, 2015

We're Looking Forward to This Weekend!

This weekend, we will be attending the Sexual Health Expo in Phoenix, Arizona. And it is with excitement that we welcome Fleshlight to the event, makers of the one of kind Fleshjack toys which featuring the popular Fleshjack Boys. 

Featuring today's leaders in sex, intimacy and romance, SHE will deliver a crash course in understanding modern sexual relationships with must-attend workshops and captivating intimacy product showcases — all with the chic backdrop of its stylish venues.

If you will be in attendance, please be sure to say hello and enjoy your weekend!

April 23, 2015

We are Proud to Join the Community in Support of AIDS/LifeCycle 2015 Ride

In our continued support of the fight against AIDS, we are sponsoring the upcoming AIDS/LifeCycle bike ride event with a charitable donation to community peer, event rider, and Cybersocket President Morgan Sommer.

“It is our privilege and honor to make this contribution for Morgan’s participation, and in doing so, also assist in the advancement of the greater cause as a whole,” said Gary Jackson, managing VP of sales and Internet markets for CCBill. “AIDS continues to have a major impact on the nation and world, and this event continues to play an important role in increasing public awareness about HIV/AIDS, and also providing direct help for those who need it most.” 

AIDS/LifeCycle 2015 is a 545 mile distance bicycle ride from San Francisco and Los Angeles, taking place between May 31 and June 6. This year's event will mark the fifth time Morgan has participated as a rider, and it is also the fifth time CCBill is supporting his efforts. Donations directly affect the lives of people living with HIV/AIDS and are used to provide essential medical, treatment, and education services to the communities served by the Los Angeles Gay and Lesbian Center, the San Francisco AIDS Foundation, along with the many smaller organizations around the U.S. that receive funds from the beneficiaries. 

“This event is truly amazing. It brings people together from all walks of life with a common goal of helping others and in an atmosphere of fitness, fun and cooperation. Donations go directly to help people who need and cannot afford treatment for AIDS/HIV,” said Morgan Sommer, president of Cybersocket. “Many members of our industry supported me in this and for this I am immensely grateful. Our industry community is filled with good hearted and generous people. I like to think about the people who have demonstrated their support while I am pedaling up hour long climbs, it is incredibly motivating. CCBill and others help to keep me inspired to continue doing the training and finish this year’s ride.”

For more information about how to get involved or make a contribution, visit Morgan Sommer’s participant page on the AIDS/LifeCycle website.

April 21, 2015

Want access to the thousands of merchants?

Want access to the thousands of merchants?
Increase traffic. Grow Sales.

Easily find other merchants with which to partner and do business.

Merchant Connect offers easy access for your business to capture new sales from partners and other programs via one-clicks, by allowing you to:
  • Take advantage of cross-sales to instantly expand sales opportunities
  • Easily add related products to your site
  • Instantly diversify your product offering
  • Offer digital sales with the click of a button
It is a network of businesses that choose to do business together.

How it works

Merchant Connect showcases listings of participating merchants and is easily accessible from within the CCBill Admin Portal, if you are currently a CCBill merchant. Merchants seeking sales opportunities or offering new programs can now see the programs available for them to join, and click to contact a business with which they want to work.
Are you ready to get started?

Already a CCBill merchant? Explore Merchant Connect programs in the Admin Portal.

If you would like to setup a program and be listed within Merchant Connect, please contact Merchant Support

April 14, 2015

Same Old E-Commerce? Not Even Close.

 When did payment processing become all about rates?
  • Was it a few years back when a recession hit the U.S. economy?
  • Was it always about rates?
Are times changing?
  • Are merchants finding increased value in third-party payment processing providers?
  • What impacts are the new and different ways consumers are buying having on how merchants are incorporating payments into their business either empowering or limiting the growth of the industry?
Where is the billing/processing industry headed?

The Past
During the heydays of the late 90s and early 2000s, payment processing was starting to get its legs underneath it and taking off with the rest of the online world. There was little doubt that the need was there as consumers were becoming accustomed to making purchases for online content. And while those early days were not all shiny and pretty as we tend to remember, the relationship between the webmaster and the e-commerce provider was a partnership which provided a significant value to the online business. Generally speaking businesses were achieving positive results and growing.

And then 2008 rolled around and a recession started to hit the U.S. economy, which escalated into a global economic slump. As a natural reaction to tightening sales, businesses started taking a look at any way to keep their incomes stable, with an obvious path being that of reducing the costs of doing business.  During this time period, as consumer wallets were getting tighter, the advertised rates for payment processing became an easy part of their business to look at.

But price is not necessarily cost.

During this time of tightening, we also saw a change in the overall online commerce business. Consumers got smarter with using online commerce. Financial institutions cracked down on deceptive practices and age-old scams in the adult arena, as well as tightening card restrictions on certain types of business models. Global markets and payment options opened up in new corners of the world. Markets for online content expanded exponentially as more consumers in more markets accessed content from any device, anywhere.

Did the move to cheaper options with fewer features fuel the move of consumers to a faster, easier and often free experience?

The Future
Any way you look at it, e-commerce has had a meaningful shift in the direction of the consumer experience. And done so quickly. Just in the past few years we have seen the rise of mobile. People are increasingly on the go. They want access to content from where ever they are, on whatever device they happen to have on them at that moment.

But that consumer is different now. And the webmaster is an established business owner now. In order for the adult site to survive today, it requires an all-inclusive checkout, tailored to millions of people in hundreds of countries. A business needs to adapt to short attention spans and multiple devices with a variety of formats. The business needs to adapt quickly to changing regulatory issues, global fraud trends and data security issues. 

Services cost. With so many options for accessing content, one corresponding question businesses and merchants should ask themselves is, how am I going to provide payment options that will work for all of them?  How am I going to manage all of this myself?

But What Does This Mean?
The view is often murky at best when trying to determine just what the next big thing is going to be in online payments. So whether you choose a low-cost merchant offering or feature-rich inclusive processing solutions – the consumer has to be the priority in order to continue to reach a saturated market. The good news is, no one has to go at it alone. There are plenty of e-commerce partners ready and willing to help out. And while developing a business plan is something nearly any merchant undertakes, one thing that can sometimes be a bit overlooked, or maybe even taken for granted, is the payment processing system/solution. 

Particularly if the only question being asked is ‘what are the rates’? You have to look at the consumer experience management and ask the bigger question: ‘what are the costs?’ and “what are the cost to the business if we don’t offer the best consumer experience.”

Two-way streets.
Transactions, by their nature, are two-way streets. There is a buyer and a seller. That same logic can be applied to e-commerce. There is a merchant/business and a partner/provider. To really succeed into the next decade and beyond, it’s time to invest in the consumer. Partner with your e-commerce provider – whoever it is – to not only learn what’s new, but also to develop strategies. As we go into the future of adult online entertainment, we can learn and evolve to embrace the new, the picky, and the erratic consumer to drive new sales and expand the business even more.

It is definitely not the same old e-commerce. It’s a new game.  

So what do you think?