April 13, 2016

Planned Maintenance on CCBill Systems – Thursdays, April 14 and April 21, 2016

Updated: April 20, 2016

On Thursdays, April 14 between 2:00 a.m. and 6:00 a.m. Mountain Standard Time (MST) and April 21st between 12 a.m. and 4:00 a.m., we will be conducting a planned maintenance on the infrastructure that supports our CCBill systems. During this four-hour maintenance window, intermittent connectivity may occur.

Thank you for your understanding and patience as we continue to make improvements to our systems and work toward providing you and your customers with the best service possible. Our teams will take every necessary precaution to mitigate any impact during this maintenance. 

However, if you experience on-going issues either during or following this maintenance window, please contact our Merchant Support Team by email at adminsupport@ccbill.com or phone at 800.510.2859. You may also contact us anytime using our online Chat service.

Thank you for your attention to this matter,

The CCBill Team