CCBill is proud to announce our status with the Better Business Bureau as an accredited business.
The BBB accreditation standards include recognition of our commitment to make a good faith effort to resolve any consumer or merchant complaints, and stand by our quality of service for both our merchants and their customers who purchase from their site using CCBill.
CCBill works hard to ensure that we are meeting these standards and supporting the merchant, as well as the consumer relationship. As a payment processor for thousands of online merchants, CCBill is unique in how we manage any incoming communications on accounts, and we provide direct billing and user support for the customers of those merchants. CCBill’s 24/7 support balances the needs of the merchant’s business with the protection of the consumer’s transactions and billing issues.
The BBB accreditation is based on several factors including the length of time CCBill has been operating, the number of complaints filed with the BBB, our responses to those concerns and resolution of those issues shared with us.
Check out our rating at the BBB website.